Last Updated: August 8, 2025

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At Super Septic Brothers (www.SuperSepticBrothers.com), we are committed to safeguarding your privacy, personal information, and data security. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal data when you visit our website, use our septic services, or interact with us online or offline. Our goal is to ensure transparency, trust, and compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy regulations.

 

By accessing or using www.SuperSepticBrothers.com, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website or services.

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Table of Contents

1. Information We Collect (#information-we-collect)

2. How We Use Your Information (#how-we-use-your-information)

3. How We Share Your Information (#how-we-share-your-information)

4. Cookies and Tracking Technologies (#cookies-and-tracking-technologies)

5. Data Security (#data-security)

6. Your Privacy Rights (#your-privacy-rights)

7. Third-Party Links (#third-party-links)

8. Children’s Privacy (#childrens-privacy)

9. International Data Transfers (#international-data-transfers)

10. Changes to This Privacy Policy (#changes-to-this-privacy-policy)

11. Contact Us (#contact-us)

 

1. Information We Collect

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We collect various types of information to provide and improve our septic services, enhance user experience, and comply with legal obligations. The types of data we collect include:1.1 Personal InformationPersonal information is data that can identify you as an individual. When you interact with www.SuperSepticBrothers.com, we may collect:

• Contact Information: Name, email address, phone number, mailing address, or billing address provided when you request a septic service quote, schedule an appointment, or contact our customer support.

• Account Information: If you create an account on our website, we may collect your username, password, and account preferences.

• Payment Information: Credit card details, billing address, or other payment-related data processed through secure payment gateways for septic service payments.

• Service Requests: Details about your septic system, property location, or service history provided during consultations or bookings.

 

1.2 Non-Personal Information

 

We collect non-personal information that does not directly identify you, including:

• Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and click-through rates.

• Device Information: IP address, browser type, operating system, device type, and other technical details.

• Cookies and Tracking Data: Data collected through cookies, web beacons, and similar tracking technologies to analyze user behavior and personalize content.

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1.3 Information from Third Parties

 

We may receive data from third-party sources, such as:

• Analytics Providers: Tools like Google Analytics provide insights into website traffic and user behavior.

• Marketing Partners: Information from advertising platforms or social media when you engage with our ads.

• Service Providers: Data shared by partners who assist with septic service delivery, such as scheduling or payment processing.

 

2. How We Use Your Information

 

We use your personal information and non-personal data to provide exceptional septic services, improve our website, and comply with legal requirements. Common uses include:

• Service Delivery: Processing your septic service requests, scheduling appointments, and communicating updates about your septic system maintenance or repairs.

• Customer Support: Responding to inquiries, troubleshooting issues, and providing technical support.

• Marketing and Promotions: Sending you newsletters, promotional offers, or updates about our septic services, provided you have opted in. You can opt out at any time.

• Website Improvement: Analyzing usage data to enhance website functionality, user experience, and SEO performance.

• Legal Compliance: Ensuring adherence to data protection regulations, such as GDPR, CCPA, and other privacy laws.

• Fraud Prevention: Detecting and preventing fraudulent activities or unauthorized access to your account.

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3. How We Share Your Information

 

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your data in the following cases:

• Service Providers: We work with trusted third-party vendors (e.g., payment processors, hosting providers, or analytics tools) to deliver septic services and maintain our website. These providers are bound by data protection agreements to ensure your information remains secure.

• Legal Obligations: We may disclose your data to comply with legal requirements, such as court orders, subpoenas, or regulatory investigations.

• Business Transfers: If Super Septic Brothers is involved in a merger, acquisition, or sale, your information may be transferred as part of the transaction, with safeguards to protect your privacy.

• With Your Consent: We may share your data with third parties if you explicitly provide consent.

 

4. Cookies and Tracking Technologies

 

Our website uses cookies, web beacons, and other tracking technologies to enhance your browsing experience and collect analytics data. These technologies help us:

• Personalize Content: Tailor septic service recommendations or promotions based on your preferences.

• Analyze Performance: Track website traffic, user behavior, and SEO metrics to improve our services.

• Ensure Functionality: Enable features like account logins or saved preferences.

 

4.1 Types of Cookies

• Essential Cookies: Necessary for the website to function properly.

• Performance Cookies: Collect analytics data to optimize site performance.

• Marketing Cookies: Used for targeted advertising and social media integrations.

 

You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling cookies may affect website functionality.

 

5. Data Security

 

We prioritize data security and implement industry-standard measures to protect your personal information, including:

• Encryption: Using SSL/TLS encryption for data transmitted to and from www.SuperSepticBrothers.com.

• Access Controls: Limiting access to your data to authorized personnel only.

• Secure Payment Processing: Partnering with reputable payment gateways to safeguard financial information.

While we strive to protect your data, no system is 100% secure. If you suspect a data breach, please contact us immediately at supersepticbrothers@gmail.com (mailto: supersepticbrothers@gmail.com).

 

6. Your Privacy Rights

 

Depending on your location, you may have specific privacy rights under laws like GDPR, CCPA, or other data protection regulations. These rights include:

• Access: Request a copy of the personal information we hold about you.

• Correction: Update or correct inaccurate data.

• Deletion: Request the removal of your personal information from our systems.

• Opt-Out: Unsubscribe from marketing communications or opt out of data sharing for targeted advertising.

• Data Portability: Receive your data in a structured, commonly used format.

To exercise your privacy rights, contact us at supersepticbrothers@gmail.com (mailto:supersepticbrothers@gmail.com). We will respond within the timeframes required by applicable privacy laws (e.g., 30 days for GDPR, 45 days for CCPA).

 

7. Third-Party Links

 

Our website may contain links to third-party websites, such as social media platforms, payment processors, or industry partners. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before sharing personal information.

 

8. Children’s Privacy

 

www.SuperSepticBrothers.com is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it in compliance with the Children’s Online Privacy Protection Act (COPPA) and other privacy laws. If you believe a child has provided us with data, please contact us at privacy@supersepticbrothers.com (mailto:privacy@supersepticbrothers.com).

 

9. International Data Transfers

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Super Septic Brothers operates in the United States, but your personal information may be transferred to or stored in other countries, depending on our service providers. We ensure that such transfers comply with data protection laws, including GDPR requirements for international data transfers, by using Standard Contractual Clauses (SCCs) or other safeguards.

 

10. Changes to This Privacy Policy

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We may update this Privacy Policy to reflect changes in our services, legal requirements, or data practices. The Last Updated date at the top of this page indicates when the policy was last revised. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of www.SuperSepticBrothers.com constitutes acceptance of the updated policy.

 

11. Contact Us

 

If you have questions, concerns, or requests regarding this Privacy Policy, your personal information, or our data practices, please contact us at:Super Septic Brothers
Email: supersepticbrothers@gmail.com
Phone: (719)371-0649
Address: 935 C St., Penrose, Colorado 81240

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For GDPR or CCPA inquiries, you may also reach our Data Protection Officer at supersepticbrothers@gmail.com (mailto:supersepticbrothers@gmail.com).